Privacy Policy 789bbet – How We Protect Your Personal Data in Malaysia

1Introduction

789bbet ("we", "Platform" or "789bbet") is committed to protecting the privacy and personal data of every user on our platform. This Privacy Policy explains in detail how we manage your personal data — from how it is collected to how it is used, stored and protected.

This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applies to all users accessing the 789bbet platform via the website, Android or iOS mobile app, or any services we provide.

By registering an account or continuing to use the 789bbet platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

2Personal Data We Collect

789bbet collects various types of personal data depending on how you interact with our platform. Below is a summary of the data we may collect:

Identity Data

• Full name as shown on a valid identity document.
• National Identity Card number (MyKad) or passport number for KYC verification purposes.
• Date of birth for minimum age verification.
• Gender (where applicable).

Contact Data

• Active mobile phone number.
• A valid email address.
• Mailing address (where applicable for verification purposes).

Financial Data

• Bank account number or card number for payment processing.
• Deposit and withdrawal transaction history.
• Digital wallet information such as TNG eWallet, GrabPay or DuitNow.

Technical & Usage Data

• IP address and approximate geographic location.
• Device type, operating system and web browser version.
• Game activity logs and betting history.
• Session data including login time, logout time and duration of use.

3How Data Is Collected

789bbet collects your personal data through a variety of transparent methods:

• Account Registration: Information you fill in directly when registering a new account.
• KYC Process: Identity documents submitted for identity verification purposes.
• Financial Transactions: Data transmitted when making a deposit or withdrawal.
• Platform Usage: Data generated automatically when you use our website or app, including activity logs and analytics data.
• Cookie Technology: Data collected through cookies, pixels and similar tracking technologies on our platform.
• Support Interactions: Information you provide when contacting the customer support team via live chat or other channels.
• Third Parties: In certain cases, information may be received from approved identity verification providers or payment processors, in line with your consent.

4Purpose of Personal Data Use

The personal data we collect is used solely for the following legitimate and stated purposes:

You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawal of consent will not affect any processing carried out prior to the date of withdrawal.

5Data Sharing & Disclosure

789bbet does not sell, rent or disclose your personal data to third parties for marketing or commercial purposes. Your data is shared only in the following limited circumstances:

• Approved Service Providers: Payment processors (FPX, Touch 'n Go eWallet, GrabPay, DuitNow), identity verification providers, and technology infrastructure providers contracted by 789bbet — all bound by strict data protection agreements.
• Game Providers: Data required to enable you to play games from third-party providers such as Evolution Gaming or Pragmatic Play — limited to the minimum necessary data only.
• Legal Requirement: When required by court order, request from a government authority or a legitimate law enforcement body.
• Fraud Prevention: In certain circumstances, limited information may be shared with industry bodies or fraud agencies to prevent fraudulent activity and money laundering.

6Data Security & Technical Protection

Protecting your personal data is the absolute priority of 789bbet. We implement multiple layers of technical and organisational security controls to prevent unauthorised access, loss, misuse or disclosure of your data:

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.3 protocol with 256-bit encryption.
• Encrypted Data Storage: Passwords and sensitive data are stored in encrypted format using hashing algorithms that cannot be decrypted.
• 24/7 Monitoring: Intrusion detection systems (IDS) and anomaly detection operate around the clock to identify and block suspicious activity.
• Internal Access Controls: Access to user data by internal staff is restricted on a need-to-know basis with full audit logs maintained.
• Regular Security Audits: Penetration testing and security audits are conducted regularly by independent security experts.
• Disaster Recovery: Data backup systems and disaster recovery plans are tested regularly to ensure continuity of service.

7Cookie Policy

The 789bbet platform uses cookies and similar tracking technologies to enhance user experience and ensure certain features function correctly.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymous analytics data to help us understand how users interact with the platform and identify areas for improvement.
• Functional Cookies: Saving your preferences such as language, interface theme and display settings.
• Session Cookies: Used to maintain game session continuity and prevent forced logout during play.

Managing Your Cookies

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect platform functionality. Disabling essential cookies will prevent you from logging in to your 789bbet account.

8Your Rights Regarding Personal Data

As a 789bbet user and a Malaysian citizen or resident protected under PDPA 2010, you have the following rights regarding your personal data:

To exercise any of the above rights, contact the 789bbet customer support team via live chat or written support channels. We will verify your identity before processing any data-related requests.

9Data Retention Period

789bbet retains your personal data only for as long as it is needed for the purposes stated in this policy or to fulfil applicable legal obligations.

• Active Account Data: Retained for as long as your account remains active on the 789bbet platform.
• Financial & Transaction Data: Retained for a minimum of 7 years in accordance with Malaysia's financial legislation and audit requirements.
• KYC Data: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering (AML) guidelines.
• Platform Activity Log: Retained for 2 years for security and dispute resolution purposes.
• Marketing Data: Retained until you withdraw consent or close your account, whichever comes first.

Once the relevant retention period expires, your data will be securely deleted or anonymised using methods that ensure it can no longer be linked back to you.

10Children's Privacy

The 789bbet platform is exclusively for users aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.

If we find that personal data of someone under 18 years of age has been collected without proper age verification, we will take immediate action to delete that data and close the account in question.

11Amendments to the Privacy Policy

789bbet reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or business needs. When material changes are made, we will:

• Displaying a clear notice on the Platform at least 14 days before the changes take effect.
• Updating the "Last Updated" date at the top of this document.
• Sending in-app notifications to active users for significant changes.

Your continued use of the 789bbet platform after any changes take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to revisit this page periodically to stay informed about how we handle your personal data.

12Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how 789bbet handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 via the chat icon in the bottom-right corner of the platform.
• Support Email: [email protected] (not a link — please type manually)

For official data rights requests (access, correction, deletion), please state "PDPA Data Rights Request" as your message subject along with your full name and registered account number.